Delivery of the collection pieces takes 1-7 working days.
Delivery of custom designs takes 7-10 working days.
You can return your purchase within 14 days from your purchase by claiming an exchange or a refund. Please send us an email to firstname.lastname@example.org in case you want to make a return.
After you send the mail, you can ship the product(s) you want to return, together with the invoice and the filled-in returns form, which you can find on the back of the invoice.
Send your return to the following address:
Şelale Evleri A.11 D.8 Merkez Mah. Ece Sok. Kağıthane/ İstanbul
Products that are being returned may not be used, worn, washed or damaged.
If the return of the product is completed and processed you will be notified by email. The price of the product will be refunded in the same way as your initial payment. If the payment was made by a wire transfer, the money will be refunded using the IBAN number that you have stated on your returns form. If the payment was made by credit card, the money will be refunded to your credit card in a duration depending on the policy of your bank.
PERSONALIZED & CUSTOMIZED ITEMS RETURN POLICY
Custom design orders can not be returned. For any kind of dissatisfaction, please contact us.